Verify that the appropriate department has made the appropriate changes, and the updates have been documented in the FLEX portal, to assign the request to the next department to ensure the correct flow of the procedure.
PricingUpdate pricing and commissions in Oracle and FF2 as needed.
Have the authority to contact corrective billing to resolve pricing adjustments.
Route emergency and service ordersError CorrectionEnsure communication between the Impact Partner and the production support, error correction and DevOps teams so orders can be successfully transmitted from FF2 to Oracle.
Recognize the different errors and take action to correct and successfully transmit orders to the Oracle system, using tools and knowledge of FF2, XML files and Oracle.
Proficiency with Microsoft Office 365 applications.
English proficiency equivalent to a TOEIC score of 700 or higher.
Ability to interact effectively with a broad range of stakeholders, including customers, project management teams, order management teams, customer service representatives, manufacturing sites, support teams, and general business partners.
Preferred Qualifications That Set You Apart:Experience working in customer-facing, operations, order management, supply chain, sales support, or project coordination environment.
Exposure to enterprise systems, business applications, or technical support platforms. Experience supporting cross-functional teams within a global organization.
Job CompetenciesManages AmbiguityCollaboratesManages ConflictDecision QualityPersuadesOur Offer To You:We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
About EmersonEmerson is a global leader in automation technology and software. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. No calls or agencies please. #
📌 Pricing Specialist I (Xico)
🏢 Emerson
📍 Xico