DXC Technology in Mexico City is seeking a bilingual Service Desk Analyst (Level 1) to provide frontline IT support in Spanish and English across voice, chat, and email channels. You will diagnose, document, and resolve common incidents, with escalation when needed, while maintaining clear communication and customer focus.
The role covers Windows, Outlook, browsers, VPN, and remote support, offering hands‑on experience across end‑user technologies in a dynamic bilingual environment.
📌 Bilingual IT Service Desk Analyst (Ciudad de México)
🏢 DXC Technology
📍 Ciudad de México
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