Medtronic seeks a Senior Customer Experience Specialist in Mexico City to analyze and enhance the end-to-end customer journey. You will identify pain points, collaborate with Marketing, Sales, Digital, Operations, and Customer Support, and design initiatives to boost satisfaction and loyalty.
The role supports KPI development and data-driven CX improvements. The position offers a adaptable work arrangement in Mexico City and requires 3+ years in CX, plus strong English proficiency and knowledge
📌 Senior CX Specialist (Ciudad de México)
🏢 Medtronic
📍 Ciudad de México
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