The Sales Executive will lead membership sales function end-to-end owning sales strategy, team building, forecasting, and national account strategy while also serving as the operational backbone for day-to-day Multifamily operations and administrative support. Responsibilities Sales Strategy
• Own and evolve overall sales strategy across all channels and market segments.
• Support hiring for future sales team members; coordinating the process, setting hiring strategy, and defining KPIs to evaluate candidates and new hires
• Build and maintain sales forecasts, tracking pipeline health against revenue targets.
• Coach and develop sales team members, providing ongoing performance feedback and skill-building.
• Develop and execute a national account strategy for key and enterprise-level partners.
• Deliver weekly reporting to the CEO on sales performance, pipeline status and forecasts. CRM & Pipeline Management
• Maintain and update the CRM system daily, ensuring all lead and member records are accurate and current.
• Log all customer interactions and manage the full lead pipeline through each stage of conversion.
• Generate regular sales reports and performance dashboards for leadership. Multifamily Operations Support
• Monitor multifamily activity and serve as the first point of contact for washers.
• Troubleshoot the app and queue issues.
• Serve as operational support to the on-site team during operational hours.
• Assess on-site team workload to correctly assign tickets, ensuring operational efficiency.




• Monitor customer interactions during shift to ensure timely, quality resolution
• Track wash counts per employee each shift.
• Ensure customers with missing vehicles are contacted proactively before their scheduled wash is missed.
• Follow up on customer status when a vehicle is missing, coordinating with the sales team as needed Administrative & Documentation
• Manage, respond to, escalate when necessary, and resolve customer inquiries via email, phone, and text.
• Ensure payments go through successfully and follow up on any that don't to resolve issues.
• Maintain accurate documentation and file organization in OneDrive and Slack
• Update shift handoff notes so the next team has full context.
• Handle miscellaneous administrative tasks that support smooth day-to-day operations.
• Escalate unresolved property manager tasks and follow up to ensure completion.
• Follow up on rollout completion and flag any gaps if necessary. Technology Support & Troubleshooting
• Serve as a remote resource for the on-site team when technology issues arise, helping troubleshoot issues with the on-site team as the first step,



and logging them properly before escalating to the relevant vendor.
• Coordinate with relevant vendors or internal contacts to resolve tech-related issues quickly and minimize disruptions to the team. Qualifications
• 5+ years of experience in sales, membership sales, or a high-performance customer-facing role, with a proven track record of consistently exceeding targets and owning full lead-to-close pipelines.
• Strategic thinker with the ability to build campaigns, analyze results, and adapt quickly.
• Exceptionally persuasive communicator, equally strong on the phone, over text, and in writing.
• Experience managing a full sales pipeline in a CRM (HubSpot, Salesforce, or similar required).
• Highly self-motivated and results-driven, comfortable owning outcomes without close supervision.
• Strong analytical skills; able to read performance data and draw actionable conclusions.
• Strong customer service skills, with experience in handling and resolving customer inquiries professionally.
• Highly organized, tech-savvy, and comfortable troubleshooting basic app and system issues.
• Comfortable working adaptable hours that span both strategic sales work and real-time operational coverage.
• Experience in a membership-based, hospitality, or service industry is a strong plus.
• Fluent in English.

Location:
Remote Schedule: 12PM
- 9PM CST | Monday
- Friday Base

salary:
$1,200-$1,500/month + performance bonus (membership growth) + retention bonus

📌 Sales Executive (Ciudad de México)
🏢 AutoSpa Detailing
📍 Ciudad de México