The Network Engineer is responsible for design, provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This person is expected to be a subject matter expert managing converged network technologies. Will also input to network architecture to ensure appropriate technology strategy to meet business requirements. This individual should be a highly qualified network with up-to-date hands-on skills. In addition, the ability to interact with distributed engineers, customers, and all levels of senior executive staff. (Remote position) General Accountabilities
• Design and implement LAN/WAN/WLAN, SD-WAN, Unified Communications, and Security solutions.
• Troubleshoot and maintain routers, switches, firewalls, and wireless controllers.
• Act as an escalation point for complex network and UC issues.
• Collaborate with cross-functional teams and provide expert-level network support.
• Maintain documentation and infrastructure diagrams.
• Analyze and monitor network performance and recommend improvements.
• Work with tools like Wireshark, Solarwinds, RTMT, NetMon, etc. Job Qualifications
• Networking**: Cisco Nexus (NX-OS), Catalyst, ASR/ISR, SD-WAN, BGP, OSPF, EIGRP, VLANs, MPLS.
• Security**: Cisco ASA/Firepower, Palo Alto Prisma, Zscaler.
• Collaboration**: VoIP, SIP, MGCP, SCCP, FXO/FXS, SBC,



Emergency Responder.
• Virtualization & Infra**: ESXi, VRFs, VDCs, F5 Load Balancers, Citrix Netscaler.
• IP Services**: Infoblox, DNS/DHCP management.
• Other**: Juniper, Cisco ISE, Anyconnect VPN, Prime Site Survey.

Education:
• Bachelor's degree preferred.
• ITSM foundation training required.

Experience:
• 5+ years of experience in enterprise networks or managed service environments.
• Strong hands-on expertise in Cisco environments; CCNP Enterprise required.
• Experience with collaboration platforms and UC architecture.
• Solid understanding of network protocols, TCP/IP, QoS, RTP, sRTP, SNMP, Netflow.
• Proficient in troubleshooting with network tools and debuggers.
• English fluency (written & verbal).
• MSP or consulting background is a plus. Professional Skills
• Fluent English language skills required: verbal and written communication.
• Self-motivated and disciplined.
• Strong stakeholder relationship management skills.
• Strong investigative and analysis skills.
• Strong technical and process design and implementation skills.
• Strong communication and presentation skills along with the ability to work in a highly collaborative environment.
• Strong customer focused and ability to manage customer expectations.

📌 Network Engineer (Heroica Puebla de Zaragoza)
🏢 Pellera Technologies Mexico
📍 Heroica Puebla de Zaragoza