Job Description Overview

We are seeking a proactive and customer-focused **Senior Data Operations Engineer** to support and maintain our enterprise data platform. This role combines platform operations, production support, deployment management, governance, automation, and continuous improvement. The adecuado candidate demonstrates strong technical expertise, ownership, and a willingness to go beyond assigned responsibilities to ensure platform stability and business success.

Key Responsibilities

- Administer and support Snowflake environments across Production, QA, Development, and DR.
- Manage user provisioning, RBAC, access controls, service accounts, warehouses, databases, schemas, and platform configurations.
- Execute and support production deployments for Snowflake, DBT, Matillion, Streamlit, Control-M, and related technologies.
- Monitor platform performance, usage, costs, alerts, and operational health.
- Troubleshoot incidents, perform root cause analysis, and drive issues through resolution.
- Handle ServiceNow requests, changes, and operational support activities.
- Develop and maintain automation solutions using Python, SQL, APIs, and GitHub.
- Support governance, audit, compliance, security reviews, and access certifications.
- Maintain operational documentation, SOPs, runbooks, and knowledge articles.
- Collaborate with Engineering, Data, Infrastructure, Security, and Business teams.




- Identify and implement process improvements to enhance reliability, efficiency, and customer experience.

Required Skills

- Snowflake Administration & Operations
- Advanced SQL
- Python Scripting & Automation
- GitHub / CI-CD
- ServiceNow
- Incident, Change, and Release Management
- Performance Monitoring & TroubleshootingCloud Platforms (AWS)

Preferred Skills

- DBT
- Matillion
- Streamlit
- Snowpark
- Control-M
- Autosys
- DevOps
- REST APIs
- DataOps / DevOps Practices
- Monitoring Tools (Datadog)

Qualifications

- 5+ years of experience in Data Platform Operations, Snowflake Administration, or Cloud Operations.
- Experience supporting mission-critical production environments.
- Strong analytical, troubleshooting, and customer service skills.
- Ability to work independently, take ownership, and support business-critical initiatives.

Certifications

Required

- SnowPro Core Certification

Preferred

- SnowPro Advanced Administrator
- SnowPro Advanced Data Engineer
- SnowPro Architect

Success Factors

- Strong ownership and accountability.
- Customer-first mindset.
- Excellent communication and collaboration skills.
- Continuous learning and improvement attitude.
- Willingness to step in and support cross-functional needs when business priorities require it.

#J-18808-Ljbffr

📌 Senior Data Operations Engineer (8x5 Support) (México)
🏢 Pyramid Consulting
📍 México