Systems Reliability Engineer Intern (2027)

Systems Reliability Engineering Intern - 2027 – Bachelor’s

Hungry, Humble, Honest, with Heart

The Opportunity

This is a 6-month internship starting in February 2027. This is a part-time internship working 20 hours per week in our Mexico City office .

Build on your studies and gain professional experience as a Systems Reliability Engineering (SRE) Intern. You’ll be a part of our first class of SRE Interns based in Mexico City, working onsolving complex technicalproblemsand delivering world-class customer experiences.You willexpand your technical skills and build your confidence as you experience how anaward-winningSupport team operates on a global scale. You will work with and learn from amulticultural team of technology specialists–including VMware Certified Professionals, Cisco Certified Internetwork ExpertsandNetwork Professionals, Microsoft Certified Professionals, Linux experts, Nutanix Platform Professionals, and more. We hope to learn from you, too!

The Team

Our Worldwide Support team delivers industry-leading customer experiences to 24,000+ happy customers in over 200 countries. Our integral team includes 700+ people - includes a close-knit team of 60 people in Mexico - who deliver 24/7 technical assistance to our customers and enable their success with our hybrid multicloud technologysolutions.

Through an artful blend of technical expertise, customer service and excellent communications, we drive the success and loyalty of our customers. We are as proud of our 97% Customer Satisfaction rating, as we are of the career building and advancementopportunities, we offer our team.

As our customer base grows,



we’re looking for interns who share our passion for customer success. Ready for the challenge?

What You’ll Do

- Learn about ourNutanix technology and cultureas you’reguidedby experienced members of our team.
- Champion the success of our customers to ensure theygetthe most out of our Nutanix platform.
- Work with our enterprise customers to provide technical engineeringassistanceand an enriching customer experience, troubleshooting and resolving complex technical issuesas you impactthe loyalty and success of our growing customer base.
- Inspire positive change to our product based on customer and partnerfeedback andworkingin partnership with Engineering.
- Collaborate with technology partnerssuch asLenovo, HPE and VMware to resolve customer issues.

What You’ll Bring

- You arein yourfinal year of completingyourBachelor’sdegreefrom an accredited college or university with a focuson Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline.
- Understanding of Linux, Networking, Virtualization, and Storage technologies.
- Excellent verbal and written communication skillsandfluent in English(B2or equivalent).
- Legal authorization to workinMexico.




- Specialized onboarding through our Jumpstart Training Programandongoing training and support from your manager and team.
- Competitive pay and the ability to earn industry certifications like CCNA, CCNP, VCA, VCPandVCTA.
- A multiculturalcompanywitha vibrant Employee Resource Group communityandfriendlylocalteamin Mexico City.

What Our Interns Say

"I have enjoyed being pushed out of my comfort zone. My mentor has been very supportive, and it has been an enriching experience to see how my IT, customer service, and social skills have greatly improved." -Reisha

" As an intern I had multiple opportunities to grow. There are many success stories of new joiners that climb swiftly through the ranks by putting in the hard work that translates to career growth and happiness." -James

The Process

We understand you are pursuing multiple employment options. Please note these important dates to factor into your decision process.

- Application Screening: We will review your application to understand your unique talents and skills in relation to our opportunities. Interview with one of our Talent Advisors to dive into your unique experiences and motivators .
- First Round:Core interview withoneof our managers to learn more about your soft skills and motivations.
- Second Round: Technical interviews with our hiring teams to showcase your skills.
- Final Decision: Offers extended! Finalists can expect offersby late-November.

Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affesse… If you need a reasonable accommodation, please let us know by contacting [email protected] .

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📌 Systems Reliability Engineer Intern (2027) (México)
🏢 Nutanix
📍 México