About the Role

Our client is looking for a highly experienced and dedicated Trabajador Social Senior de Casos to join their established team in Puebla, Puebla . This critical role focuses on providing comprehensive case management services to individuals and families navigating complex social challenges. The idóneo candidate will possess a deep understanding of local resources, a compassionate approach, and the ability to empower clients towards self-sufficiency. This is a ground-level position that directly impacts community well-being, requiring a strong commitment to ethical practice and client advocacy. You will be a key point of contact, offering guidance, support, and access to vital services within the Puebla region.

Key Responsibilities

- Manage a caseload of individuals and families, providing intensive case management services.
- Conduct thorough assessments of client needs, strengths, and challenges.
- Develop and implement individualized service plans in collaboration with clients.
- Connect clients with appropriate community resources, including housing, employment, healthcare, and education services.
- Provide ongoing support, advocacy, and crisis intervention as needed.
- Maintain accurate and confidential client records and documentation in accordance with organizational policies.
- Collaborate effectively with other social service agencies, healthcare providers, and community partners.
- Monitor client progress and modify service plans as circumstances change.
- Participate in team meetings,



case consultations, and professional development activities.
- Uphold ethical standards and best practices in social work.

Requirements

- Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
- Minimum of 6 years of experience in direct case management or social services.
- Strong knowledge of social services, community resources, and referral pathways in Puebla .
- Demonstrated ability to build rapport and trust with diverse client populations.
- Excellent assessment, planning, intervention, and evaluation skills.
- Proficiency in case management software and electronic record-keeping.
- Strong organizational and time-management skills, with the ability to prioritize effectively.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation for client visits within the service area.

Benefits

Our client offers a competitive salary, a comprehensive benefits package including health insurance and retirement contributions, and continuous opportunities for professional growth and training. This role provides the chance to make a significant, tangible difference in the lives of individuals and families within the Puebla community. Join a supportive team environment dedicated to enhancing social well-being. This is a vital on-site position contributing directly to the fabric of the local community.

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📌 Trabajador Social Senior de Casos (Heroica Puebla de Zaragoza)
🏢 Placements24
📍 Heroica Puebla de Zaragoza