About the Role

Our client is seeking a strategic and client-focused Executive for Strategic Accounts to join their team in the vibrant city of Cancún . This hybrid role requires you to build and nurture deep relationships with our most valuable clients, ensuring their continued success and satisfaction. You will be responsible for understanding their business objectives, identifying opportunities for growth, and acting as a trusted advisor. The idóneo candidate possesses exceptional communication and relationship-building skills, a keen business acumen, and a proven track record in managing high-profile accounts. This role blends the benefits of remote work with essential in-person client engagement.

Key Responsibilities

- Manage and grow a portfolio of key strategic accounts, serving as the primary point of contact.
- Develop and execute comprehensive account plans aligned with client business goals and company objectives.
- Proactively identify opportunities for upselling and cross-selling our products and services.
- Conduct regular business reviews with clients to assess satisfaction, address concerns, and explore new needs.
- Negotiate contract renewals and expansions, ensuring mutually beneficial agreements.
- Collaborate with internal teams (sales, marketing, support, product) to ensure seamless delivery and client success.
- Stay informed about client industries, market trends, and competitor activities to provide strategic insights.
- Resolve client issues effectively and efficiently, escalating when necessary.




- Host client meetings and presentations, both virtually and in person, in the Cancún area.
- Contribute to the overall strategy for key account management within the organization.

Requirements

- Minimum 5 years of experience in key account management, strategic sales, or client relationship management, preferably within the tourism or hospitality sector.
- Proven ability to manage complex relationships with senior-level executives.
- Demonstrated success in achieving retention and growth targets within an account portfolio.
- Excellent communication, presentation, and negotiation skills.
- Strong business acumen and strategic thinking capabilities.
- Proficiency in CRM software (e.g., Salesforce) and project management tools.
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
- Ability to work effectively in a hybrid model, balancing remote work with in-office and client-site responsibilities.
- Strong problem-solving skills and a client-centric approach.
- Must be based in or willing to commute to Cancún.

Benefits

- Competitive salary and lucrative bonus structure tied to account performance.
- Comprehensive health, dental, and vision insurance.
- Travel allowance for client-related activities.
- Retirement savings plan.
- Opportunities for professional development and industry certifications.
- A dynamic hybrid work environment that fosters collaboration.
- Generous paid time off.

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📌 Ejecutivo de Cuentas Estratégicas (Híbrido) (Cancún)
🏢 Placements24
📍 Cancún