Farmers Insurance is seeking a qualified supervisor to lead a bilingual call-center team in a sales-focused, metrics-driven environment. You will oversee lead qualification quality, inbound campaigns, and pre-sales support while maintaining compliance and quality standards.
You will mentor staff, drive performance improvements, partner with cross-site leaders to refine processes, and translate company Direct Business goals into actionable coaching.
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📌 Bilingual Contact Center Lead — Sales & Support (Aguascalientes)
🏢 Farmers Insurance
📍 Aguascalientes
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