NTT DATA is seeking a Field Tech Senior Manager in Guadalajara, MX to lead field service operations and a integral delivery team. You will oversee hiring, development, and client satisfaction while driving quality, SLA adherence, and ongoing process improvements.
The role includes managing cross-functional teams, conducting daily operations, and coordinating with client executives to ensure successful service delivery and project execution. Hybrid/onsite work may be required based on client needs.
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📌 Field Service Senior Manager — Delivery & CSAT (Centro)
🏢 Flex
📍 Centro
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