At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help integral enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an?advanced technology services and solutions company that delivers?lasting?value for leading enterprises?globally.?Through our?deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.?Powered by curiosity, courage, and innovation,?our teams?implement?data, technology, and AI?to?create tomorrow, today.?

Inviting applications for the role of Marketing & Communication!

This is a high-impact regional role focused on employer brand, talent marketing, and employee communications across Americas (especially Latin America).

The person stepping into this role will help shape how Genpact communicates with current employees and future talent across the region - from integrated hiring campaigns and leadership communications to employee storytelling and engagement initiatives.

The best candidate brings equal parts strategy and execution. They understand how talent markets work, what makes people pay attention, and how to create communication that feels relevant, human, and worth engaging with.

They’re curious about technology and the future of work but grounded enough to know that great communication is ultimately about people.

Responsibilities

Employee communications

Build and run employee communication programs that help people feel informed, connected, and engaged across Americas - not just recipients of updates

Support key communication moments including townhalls, leadership messaging, onboarding journeys, culture campaigns, and regional engagement initiatives

Create scalable communication toolkits, templates, and content formats that regional and local teams can adapt independently

Support time-sensitive or high-visibility communications that require strong judgment, clarity, and attention to detail





Employer brand & talent marketing

Help shape and execute Genpact’s employer brand strategy across Americas, with an understanding of how different markets and talent segments engage with brands

Partner with global and regional teams to localize messaging and campaigns so they resonate authentically across markets

Support hiring campaigns across business and technology talent areas, including advanced technology, AI, digital, and consulting talent

Identify opportunities to strengthen Genpact’s visibility across talent communities, industry platforms, and digital channels

Campaign planning and execution

Plan and run multi-channel hiring campaigns - digital (LinkedIn, Instagram, Facebook, YouTube) and traditional (OOH, print, radio) - owning the full cycle from brief to performance review

Build and activate partnerships with industry associations, tech bodies, and talent forums - so Genpact shows up as the tech player it is, not just another employer booth at a job fair

Collaborate with internal stakeholders and external agencies to deliver high-quality campaigns and content at speed

Bring fresh thinking on formats, storytelling approaches, employee advocacy, and audience engagement

Content, agencies and stakeholders

Produce and oversee content across formats - employee stories, social content, leadership communications, campaign messaging, videos, newsletters, and thought leadership

Translate business, technology, and transformation topics into communication that feels clear, engaging, and human

Use AI tools to improve speed and efficiency, while applying strong editorial judgment and maintaining high content standards

Build strong working relationships across Talent Acquisition, HR, Marketing, Communications, business leaders, and global teams

Performance and reporting

Track campaign and communication performance and use insights to improve effectiveness and engagement

Analyze audience behavior, channel performance, and content trends to inform future strategies

Present updates, recommendations,



and results clearly to regional and global stakeholders

Qualifications we seek in you!

Minimum Qualifications

Experience in employer branding, talent marketing, employee communications, or strategic communications - ideally in a multinational, technology, consulting, or fast-paced organization

Strong understanding of the Latin America talent landscape and cultural nuances across markets

Experience supporting communications or employer branding for technology, AI, digital, or innovation-led businesses is strongly preferred

Excellent written and verbal communication skills in English, with the ability to adapt tone and messaging for different audiences and channels

A proactive self-starter who takes ownership, drives momentum, and manages multiple priorities effectively

Strong collaboration and stakeholder management skills in matrixed global environments

Comfortable using AI tools in day-to-day workflows, with strong editorial judgment and attention to quality

An instinct for what makes communication resonate - not just what fills space

High curiosity, strong learning agility, and a bias toward impact over activity

Advanced English - C1

Be a transformation leader

Work at the cutting edge of AI, automation, and digital innovation

Make an impact

Drive change for global enterprises and solve business challenges that matter

Accelerate your career

Get hands‑on experience, mentorship, and continuous learning opportunities

Work with the best

Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day

Thrive in a values-driven culture

Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

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📌 Talent Marketing & Communication (México)
🏢 Genpact
📍 México