About the job HR Help Desk Executive (Mandarin Speaker)Working Hours: 8:00 AM – 5:00 PMSalary: Up to RM 5,500Age Requirement: Max 25 years oldJob DescriptionWe are looking for a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing accurate, timely assistance.
This role requires strong communication skills and the ability to manage multiple requests in a structured environment.Key Responsibilities
- Handle HR inquiries via chat, email, or phone in Mandarin and English
- Provide support on HR policies, employee records, payroll, and benefits
- Resolve issues or escalate complex cases to the relevant HR teams
- Maintain accurate documentation of employee interactions
- Ensure service quality and response time meet company standards
- Support administrative HR tasks when requiredRequirements
- Fluent in Mandarin and English (spoken & written)
- Minimum 1 year experience in Customer Service / Help Desk / HR support
- Strong communication and problem-solving skills
- Detail-oriented and able to work in a fast-paced environment
- Basic understanding of HR processes is a plus#J-*****-Ljbffr

📌 Mandarin Hr Help Desk Specialist | Fast-Paced Support (Jalisco)
🏢 Cross Border Talents
📍 Jalisco