Infios, a supply chain software leader, is seeking a Technical Customer Support specialist in Mexico. You will provide phone and ticket-based support, triage issues, and guide customers through solutions.
Adecuado candidates have 0-1 year of experience, strong English, excellent communication, and a collaborative mindset. You will learn runbooks, maintain SLAs, and help expand our Tier 1 service.
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📌 Tier 1 Support Analyst - Supply Chain SaaS (México)
🏢 Infios
📍 México