Job Summary:

- The candidate shall be responsible for end user, infrastructure and cybersecurity support for the Mexico site.
- Manage day-to-day IT operations.
- Collaboration with IT counterparts to implement General IT projects at the Mexico site.
- Work with local stakeholders to coordinate/implement IT solutions to address unmet needs.
- Provide occasional remote support for end-user, infrastructure, and cybersecurity activities at other sites as required.

Essential Duties & Responsibilities:

- Serve as the primary technical contact person for IT end user support services for the Mexico site.
- Technical administrator for IT infrastructure systems (servers, networks and storage systems) and cyber-security operations
- Manage IT office equipment, including printers, telephones, and software applications.
- Monitor system performance, conduct regular security audits and remediation activities.
- Assist in incident response, disaster recovery planning, and backup management.
- Ensure compliance with IT policies and regulatory requirements.




- Document IT infrastructure configurations, system updates, and security procedures.
- Support IT projects, including new technology rollouts, security upgrades, and system enhancements.
- Provide training and documentation to end-users on IT security best practices and system usage.

Qualifications and Experience:

- Possess a Diploma or Bachelor's degree in Information Technology or relevant fields of studies from a recognized institution.
- 5 years of professional experience supporting end user computing, infrastructure and cyber-security operations in a mid-sized business environment.
- Work experience with ITIL methodologies.
- Good experience supporting Microsoft365 suite of products, Windows Servers, office networking and endpoint security solutions.
- Strong preference for candidates with experience from manufacturing environments.

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📌 Ingeniero de Sistemas II (Tecate)
🏢 Quasar Medical Tecate S.A. de
📍 Tecate