TELUS Digital is seeking an Operations Trainer-Junior to equip agents with the knowledge and skills to succeed. You will deliver training sessions, supervise a team during product training, and collaborate with Operations leaders to ensure smooth transitions from classroom to on-the-job training.
Responsibilities include onboarding, delivering sessions, monitoring attendance, coaching for performance gaps, and handling escalations when needed.
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📌 Junior Operations Trainer: Onboarding & Coaching (Xico)
🏢 TELUS Digital India
📍 Xico
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