NTT DATA Services is hiring for a Provider Clinical Service Desk agent to handle inbound calls from healthcare customers across Epic, Cerner, McKesson and Meditech platforms. The role requires driving incident resolution on a 24/7 desk and working adaptable shifts including nights and weekends.
Candidates must have at least 4 years in service desk or equivalent, strong communication skills, and the ability to work in a fast-paced health IT environment. Travel up to 10% may be required.
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📌 Healthcare It Help Desk Specialist (24/7 Shifts) (Jalisco)
🏢 Ntt Data
📍 Jalisco
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