Hexaware Technologies in Mexico City seeks a Level 1 Application Support Analyst to deliver frontline support for Workday and Zip.
You will be the first contact for end users, resolve common issues, guide users through self-service tasks, and escalate complex incidents to Level 2 when needed.You will log and triage requests, collect error details, maintain ticket updates, and adhere to SLAs.
A basic understanding of incident management and English communication is essential, with exposure to#J-*****-Ljbffr
📌 Frontline Workday & Zip App Support Analyst (Xico)
🏢 Hexaware Technologies
📍 Xico
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