Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex:t generations : and that's exactly what you can do joining us

Imagine how fast your smartphone would become scratched:up, ugly and unusable without a coating. Or an e:bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

Making objects and their surfaces more attractive and longer:lasting means making them more sustainable, and that's a huge part of what working at allnex is about. No matter which role you step into, you'll become part of a integral team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

You'll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who : as part of one of the world's leading coating resins companies : serve customers in over 100 countries across the globe.

Click here to see why we are proud of what we do in allnex
For a sneak peek into life at allnex site, don't miss our manufacturing Operator Movie

Position Overview

As a Customer Service Operations Intern, you will support reporting, data management, and day:to:day business activities that help our teams serve customers across the Americas. You will gain hands:on experience using SAP and Excel while working closely with Customer Service, Sales, Pricing, and Supply Chain teams.

This internship offers valuable exposure to business operations in a global organization, the opportunity to learn from experienced professionals, and a flexible schedule designed to complement your academic commitments.

Responsibilities

:Prepare and maintain recurring sales, order, and KPI reports using SAP and Excel, including metrics such as order intake, backlog, on:time delivery, and pricing activity.
:Review sales and order data to help identify trends, data discrepancies, and opportunities for process improvements.




:Support the maintenance and accuracy of customer, order, and pricing information in SAP, helping ensure data remains accurate and up to date.
:Assist in monitoring open orders and sales:related requests, coordinating with Customer Service, Supply Chain, Logistics, and Credit teams to support timely resolution.
:Prepare presentations, reports, and summaries for business reviews, team meetings, and management updates.
:Coordinate meetings with internal stakeholders and help track follow:up actions and deadlines.
:Document processes, procedures, and work instructions related to Customer Service and sales operations activities.
:Support process improvement, automation, and digitalization initiatives aimed at increasing efficiency and simplifying daily operations.
:Assist with special projects and administrative activities as needed.

Required Skills and Experience

:Intermediate English skills, with the ability to read, understand, and communicate in a professional environment. Strong written English is highly desirable.
:Working knowledge of Microsoft Excel, including formulas, lookups, and pivot tables.
:Availability to work 30 hours per week (6 hours per day) in a hybrid work environment in Guadalajara.
:Strong attention to detail, good organizational skills, and an interest in developing skills in data analysis, customer service, and business operations.
:Participation in academic projects, student organizations, extracurricular activities, volunteer work, internships, part:time jobs, or other experiences that demonstrate collaboration, initiative, and a willingness to learn.

Qualifications

:Currently pursuing a Bachelors degree in Industrial Engineering, Business Administration, International Business, Marketing, Finance, or a related field.
:Active student status throughout the internship period (4 to 6 months).
:Students in the final semesters, trimesters, or equivalent stage of their academic program are preferred.

We offer
We are proud to

📌 Intern, Customer Service Operations (Guadalajara)
🏢 Reconocida empresa
📍 Guadalajara