Fundada en ****, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias y ecosistemas de marketing internos a medida con el modelo inhouse para distintas marcas.
Colaboramos con más de 300 clientes en más de 40 países y seguimos sumando.
Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impacten profundamente en las audiencias.Como parte de Brandtech Group , estamos a la vanguardia en el uso de tecnología de inteligencia artificial para revolucionar la forma en que creamos y entregamos nuestro trabajo.
Nuestras soluciones de inteligencia artificial mejoran la eficiencia, estimulan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.THE OPPORTUNITYOLIVER's looking for a senior leader to take full accountability for the studio's client relationships, creative quality, team performance, and commercial growth.
Based in Mexico City, you'll sit at the intersection of client services, strategic leadership, and business management — partnering with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider.THE ROLEYou'llbe the personultimately accountablefor the Dove studio's success, measured by client satisfaction, team performance, creative quality, and commercial health.
This is a role that sits at the intersection of client services, leadership, strategy, and commercial management.
Youwon'tbe in the day-to-day detail of every project, butyou'llhave clear oversight ofwhat'smoving through the studio, andyou'llset the standard for how the teamoperates, collaborates, and delivers.We'relooking for someone with a strong agency background who understands the complexities of working embedded within a major global brand.
Someone who can partner with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider.
Someone who can develop, coach, and inspire a multi-disciplinary team while keeping a sharp eye on commercial performance and growth opportunities.Success means a client team that sees the studio as an indispensable partner, a studio team that is motivated, developing, and delivering its best work, and a commercial position that is healthy, growing, and clearly demonstrating value.YOUR DAY-TO-DAYLeading and developing a multi-disciplinary team across social, creative, strategy, production,



and content — coaching senior leads and building a studio culture where people thrive and deliver their best workOwning the senior client relationship with Dove, serving as the primary escalation point and long-term strategic partner for senior brand stakeholdersMaintaining clear oversight of the studio's pipeline and work-in-progress, directing teams effectively without being pulled into individual project detailIdentifying and driving growth opportunities — expanding the studio's remit beyond production into strategy, upstream creative, and data-led workManaging the studio's P&L;: forecasting, commercial tracking, scope management, and reporting to OLIVER senior leadershipOverseeing resource planning and allocation across workstreams, ensuring the right people are on the right work at the right timeGuiding the team's adoption of Gen AI tools and workflows, and positioning AI capability confidently in client conversations and proposalsWHAT YOU BRING10+ years of relevant agency experience, witha significant portionin client services, account leadership, or business management rolesProven experience leading teams of 15+ people across multi-disciplinary functions, including creative, social, content, strategy, and productionA track recordof building andmaintainingtrusted partnerships with senior clients at Brand Director or VP level within major consumer brandsExperience working with large FMCG or beauty and personal care clients, with a strong understanding of how global brandorganisationsoperateA strong grounding in the commercial management of accounts, including P&L; responsibility, forecasting, scope management, and growth planningDemonstrated ability to grow accounts and expand studio scope,identifyingand converting opportunities that extend the offering beyond production into strategy, creative, and dataExperience developing, coaching, and leading senior team members, witha track recordof building high-performing, motivated teamsStrong strategic thinking, with the ability to contribute meaningfully to brand and marketing strategy conversations,



not just operational deliveryThe ability to balance oversight and delegation effectively,maintainingvisibility of the studio's output without getting caught in day-to-day project detailA solutions-focused approach to problem-solving, with the composure and judgement to handle escalations, shifting priorities, and complex stakeholder dynamicsExperience working in an in-house agency, embedded studio, or on-site model is a strong advantage, with an appreciation for the nuances of working within a client'sorganisationdailyAdvanced Professionalproficiencyin EnglishQualifications:Formal Degree is mandatoryProfessional English level spoken and writing.Live in Mexico City or Metropolitan areaNICE TO HAVEExperience working on Dove or Unilever brandsExperience specifically leading social-first or content-led studio operationsMulti-market or global account leadership experienceA background that includes creative, strategy, or production roles before moving into client services and leadershipExperience with transformationprogrammes, studio stand-ups, or capability building within embedded agency modelsFamiliarity with social analytics, performance measurement, and data-led decision-making at a strategic leve#OLATAM #ReqID*****#OLATAM #REQID*****NUESTROS VALORESSer ambiciosos para tener éxitoSer imaginativos para superar los límites de lo posibleSer inspiradores para hacer un trabajo innovadorEstar siempre aprendiendo y escuchando para comprenderEstar enfocado en los resultados para superar las expectativasSer activamente pro-inclusivos y antirracistas en nuestra comunidad, clientes y creacionesOLIVER, parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y está comprometido con la creación de un ambiente de trabajo inclusivo donde se aliente a todos los empleados a alcanzar su máximo potencial, se valoren y respeten las diferencias individuales.
Todos los candidatos serán considerados para el empleo sin importar su raza, etnia, religión, género, orientación sexual, identidad de género, edad, neurodivergencia, discapacidad o cualquier otra característica protegida por las leyes locales.En OLIVER hemos establecido objetivos ambientales ambiciosos en torno a la sostenibilidad, con objetivos de reducción de emisiones basados en la ciencia.
Colectivamente, trabajamos para lograr nuestra misión, incorporando la sostenibilidad e
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📌 Account Director (Xico)
🏢 OLIVER - North America
📍 Xico