About the RoleA mission-driven performance marketing agency is hiring an Account Manager (AM) to support and grow partner relationships across the higher education and nonprofit sectors.
This role is centered on owning day-to-day partner success — keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction.You'll work closely with an Account Director (AD) on larger accounts, while independently owning partners as their primary point of contact.
If you're organized, proactive, and love being the glue that keeps multi-stakeholder work running smoothly, you'll feel at home here.This is a remote role, paid in USD, with compensation based on experience and scope.About the AgencyThis agency works exclusively with universities and nonprofit organizations — partners doing work that improves communities and expands opportunity.Their mission is simple:To build a better agency for organizations building a better world.They combine sharp strategy, creative excellence, and data-driven execution to drive meaningful outcomes like enrollments, applications, inquiries, donations, and awareness.The culture is built around high ownership, strong collaboration, and continuous improvement.
They care deeply about both results and relationships — internally and externally.What You'll DoYou'll be the operational and relational backbone for your accounts, ensuring partners feel supported and internal teams stay aligned.Be the main day-to-day contact for assigned partners, keeping communication clear, proactive,



and partner-firstRun partner check-ins for owned accounts with strong agendas, alignment notes, and follow-throughTranslate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and statusCoordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tightMonitor performance with the paid media team, pull reports, and surface insights that drive smarter decisionsKeep creative, media, and analytics teams aligned so execution stays smooth and predictableTrack progress against partner goals including budget pacing, inquiries, applications, and enrollmentsSpot retention, renewal, and upsell opportunities early and support proposals alongside the Account DirectorJump into onboarding and new business support when needed to help partnerships start strongAssist with account financial health by supporting reporting accuracy and following up on invoicing as requestedWhat We're Looking ForYou're confident owning partner communication and keeping complex workflows organized.3+ years of experience in Account Management (marketing/agency experience preferred)Strong project management and organizational skillsExcellent communication — clear, friendly, proactive,



and solutions-orientedAbility to translate partner needs into actionable internal directionComfortable using Asana or similar project management toolsAnalytical mindset with experience reviewing performance reports and campaign dataAbility to manage multiple priorities in a fast-paced agency environmentNative or near-native English fluencyBonus PointsExperience in higher education marketingWorked with mission-driven organizations or nonprofitsExposure to renewals, retention, or upsell supportExperience collaborating with creative, paid media, or analytics teamsWhat You'll GetCompetitive USD compensation based on experience and scope100% remote roleHigh ownership and meaningful partner impactSupportive, systems-minded, partner-first cultureWork that blends relationships, performance, and operationsGrowth opportunities inside a fast-moving agency environmentWhy This Role Might Be a FitYou love owning partner success end-to-endYou're naturally proactive and hate letting things slipYou translate messy needs into clear next stepsYou care about performance, not just processYou enjoy balancing communication, operations, and executionYou want your work to support organizations doing meaningful workInterview ProcessApplication Review – resume + relevant experienceIntro Call – background, relationship style, and agency exposureInterview w/ the Team – partner management and workflow experienceInterview w/ Leadership – overall fit, values alignment, and role expectationsOfferHire - Welcome to the team!
Timeline: usually 2–3 weeks.
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📌 Account Manager - Remote | Latam | Performance Marketing For Universities (Santiago de Querétaro)
🏢 Atomic Hr
📍 Santiago de Querétaro