Inside Presales Technical Consultant
- Collaboration

Today HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation; it’s who we are and what we have been doing since 1939. We keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world. We’re currently seeking dedicated individuals to join our innovative Inside Presales Technical Consultants (TC) team as an Inside Presales Technical Consultant
- Collaboration role within the Global Services & Solutions organization, making technology that powers human connection that simply works, then steps out of the way. We’re changing how the world communicates and collaborates.

Job Summary

This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues—particularly around enterprise collaboration and unified communications solutions. The role collaborates with internal and external teams on account planning, sales strategy, and customized HP collaboration and video conferencing solutions, while mentoring junior team members. The role navigates complex technical customer challenges involving cloud, Saa S, and HP collaboration technologies and works toward customer satisfaction and the organization’s growth.

Responsibilities

Leads the design of complex, innovative, and strategic solutions—including enterprise collaboration, video conferencing, and unified communications environments that address unique customer challenges and align with the organization’s long‑term goals. Fosters deep and strategic relationships with key customers and stakeholders,



acting as a trusted advisor and influencing their business and technology decisions related to modern workplace, hybrid work, and collaboration strategies. Delivers compelling presentations and demonstrations to executive‑level customers, articulating the value proposition of the organization’s solutions, including HP video conferencing systems, conference phones, and professional headsets, aligned with customers’ business goals. Develops and executes strategic account plans for high‑profile customers, coordinating with sales teams to ensure long‑term customer satisfaction and growth, particularly within collaboration and unified communications solution deployments. Leads the design and implementation of highly intricate integrations between HP collaboration endpoints and third‑party or cloud platforms (e.g., Microsoft Teams, Zoom, Webex), showcasing the organization’s ability to seamlessly connect diverse technologies. Tackles intricate technical challenges and unexpected customer issues related to audio quality, video performance, device interoperability, and cloud integration, applying innovative problem‑solving skills to complex scenarios. Leads or contributes to high‑impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience through optimized collaboration and conferencing solutions. Identifies potential risks associated with complex collaboration architectures (e.g., network readiness, device management, interoperability)



and develops mitigation strategies to ensure successful project outcomes. Organizes and facilitates innovation workshops, evaluations or Po Cs focused on modern collaboration use cases, enabling customers to explore new approaches using HP collaboration and cloud‑based solutions. Acts as a mentor to junior team members, guiding their professional growth, sharing deep expertise in HP collaboration products, cloud services, and consultative selling, and promoting a culture of excellence and continuous improvement.

Key Highlights

The job provides continuous face‑to‑face, hands‑on, and virtual sessions on cutting‑edge enterprise collaboration, video conferencing, and unified communications environments both locally and internationally. The idóneo candidate should have a genuine passion for technology and native‑level or high‑level proficiency in English, with proficiency in another language considered a significant advantage.

Education & Experience Recommended

Four‑year or Graduate Degree in Sales, Marketing, Business Administration, Computer Science, related discipline, or commensurate work experience or demonstrated competence. Typically has 3–7 years of work experience, preferably in technical selling, consultative selling, presales engineering, account management, or enterprise collaboration solutions.

Preferred Certifications

None required (Certifications are a plus.)

Knowledge & Skills

HP collaboration solutions, including video conferencing systems, conference phones, speakerphones, and professional headsets Unified Communications (UC) and collaboration platforms (e.g., Microsoft Teams, Zoom, Webex) Knowledge of IP networking, switching and routing protocols, Qo S, securit

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