Mainspring Management, LLC in Mexico City is seeking a Customer Success Manager to lead Customer Service, QA, and Compliance.
You will manage a bilingual team, drive high-quality customer interactions, and ensure regulatory adherence across U.S. and Mexican requirements.
Reports to the Director of Operations and collaborates with cross-functional teams.
The role emphasizes coaching, performance monitoring, and continuous improvement to deliver exceptional customer experiences while maintaining
#J-*****-Ljbffr