Position Summary
The Supplier Compliance Specialist is responsible for driving supplier adherence to transportation requirements, routing instructions, operational processes, documentation standards, and supplier technology requirements.
This role serves as the primary liaison between suppliers and internal teams to identify, investigate, and resolve supplier compliance issues that impact shipment execution, visibility, service performance, data quality, and financial completion.
The position supports the organization's Supplier Compliance initiative and Visibility objectives by improving supplier performance, reducing operational exceptions, and increasing transportation execution consistency.
A key responsibility of this position is to drive adoption of the Supplier Portal, including transitioning existing suppliers from manual or legacy processes into the portal, onboarding new suppliers, providing training, and monitoring ongoing utilization and compliance.
The Supplier Compliance Specialist will use operational and compliance data to identify trends, target recurring non-compliance, educate suppliers, and drive measurable improvements in supplier performance.
Key Responsibilities
Monitor supplier compliance with customer routing guides, shipping instructions, and transportation requirements.
Investigate routing and compliance violations and work with suppliers to implement corrective action, including:
Incorrect or incomplete Bills of Lading (BOLs)
Failure to follow routing instructions
Shipping earlier than authorized
Shipping without properly scheduling required pickups
Incorrect shipment or routing information
Failure to follow required portal or shipment-notification processes
Document and follow-up on supplier compliance regarding issues, trends, violations, and corrective action efforts.
Escalate repeat or high-risk supplier issues to leadership and key stakeholders.
Maintain supplier accountability through ongoing monitoring and performance management.
Lead supplier onboarding and migration into approved supplier technology platforms and portals.
Develop and maintain supplier implementation plans and onboarding schedules.




Provide supplier training on portal functionality, shipment creation, documentation requirements, and compliance expectations.
Monitor portal utilization and address adoption barriers.
Maintain supplier training materials, process guides, and knowledge resources.
Operational Compliance
Monitor compliance related to:
Routing adherence
Transportation instructions
Pickup scheduling
Shipment readiness
On-time shipping requirements
Visibility and milestone reporting
Partner with Operations and Customer Service teams to resolve supplier-caused execution failures.
Drive continuous improvement initiatives focused on reducing operational exceptions and increasing execution reliability.
Ensure suppliers provide complete and accurate shipment documentation.
Resolve issues involving:
Bills of Lading (BOLs)
Purchase Orders
Shipment references
Proof of shipment documentation
Customer-required documentation
Support reduction of unbilled shipments and invoice delays caused by supplier documentation deficiencies.
Identify recurring documentation issues and implement preventive actions.
Performance Management & Analytics
Analyze supplier performance and compliance data to identify trends and root causes.
Develop recurring supplier compliance reporting and dashboards.
Monitor supplier KPIs and communicate performance results to leadership.
Prioritize supplier engagement activities based on operational impact, customer risk, and financial exposure.
Use analytics to drive supplier improvement initiatives and accountability programs.
Cross-Functional Collaboration
Partner with:
Operations
Transportation Planning
Customer Service
Finance and Accounts Payable
Supply Chain Management
Technology teams




Support enterprise initiatives related to Visibility, operational execution, supplier onboarding, financial accuracy, and continuous improvement.
Act as the centralized point of contact for supplier compliance issues across the organization.
Key Performance Indicators (KPIs)
Routing Compliance Rate
Transportation Instruction Compliance Rate
Pickup Compliance Rate
On‐Time Shipment Readiness
Visibility Metrics
Tracking Compliance
Milestone Reporting Accuracy
Visibility Score Improvement
BOL Accuracy Rate
Unbilled Shipment Reduction
Operational Metrics
Exception Reduction
Supplier-Caused Delay Reduction
Shipment Execution Accuracy
Compliance Trend Improvement
Qualifications
Preferred Experience
3–5 years of experience in Transportation, Logistics, Supply Chain, Supplier Management, Carrier Management, Customer Service, or Compliance.
Experience working directly with suppliers, carriers, customers, or external business partners.
Experience with TMS platforms, supplier portals, transportation technologies, and reporting tools.
Experience analyzing operational data and driving process improvements.
Strong communication and relationship management skills.
Ability to influence supplier behavior and drive accountability.
Excellent analytical and problem-solving abilities.
Strong organizational and project-management skills.
Proficiency in Excel, reporting tools, and dashboard analysis.
Ability to manage multiple priorities in a fast-paced environment.
Detail-oriented with strong documentation and compliance focus.
Ability to train and educate suppliers on processes and technology platforms.
Strategic Purpose
The Supplier Compliance Specialist serves as a critical link between suppliers and internal operations, helping improve shipment visibility, routing compliance, supplier accountability, billing accuracy, and operational execution.
The role directly supports organizational objectives related to Visibility, service performance, operational efficiency, and supplier performance management.
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📌 Supplier Relationship Specialist (San Luis Potosí)
🏢 PRO TRANS INTERNATIONAL
📍 San Luis Potosí