Concord Finance seeks an Auto Collections Account Representative in Mexico City to manage delinquent auto loan accounts from initial contact through potential repossession.
You will perform inbound and outbound calls, negotiate payment plans, and balance customer service with firm collection objectives.
Role requires at least 2 years in collections, familiarity with FDCPA and state laws, and strong negotiation and communication skills.
Evening/weekend hours may be required to meet recovery goals.
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