Senior CX Leader, Food Delivery (Ciudad de México)

04 nov

Didi Global

Ciudad de México

04 nov

Didi Global

Ciudad de México

DiDi General Inc. in Mexico City is seeking a strategic CX leader to design and drive customer experience initiatives across the business.

You will align local actions with global CX standards and partner with product, operations, and marketing to deliver exceptional service and measurable improvements. The role emphasizes leading diverse teams, setting OKRs, and turning the Voice of the Customer into actionable plans.

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📌 Senior CX Leader, Food Delivery (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México

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