Are you passionate about people, customer service, and Human Resources ? Do you enjoy solving problems and creating a positive employee experience?
We are looking for a Front Office professional to become a key point of contact for our employees, providing direct HR support and delivering an excellent service experience.
What will you do?
Provide direct support to employees regarding HR-related question
Manage and follow up on employee service tickets, ensuring SLA compliance
Support employees with benefits, payments, vacations, account access, and general HR inquiries
Provide professional support in challenging customer-service situations
Identify opportunities to improve and innovate HR processes
Work closely with HR processes and practices coming from the U.S., with the opportunity to adapt and improve them locally
What are we looking for?
Bachelor’s degree in Business Administration or a related field
Advanced English
Experience with HR systems, Microsoft Office, and Excel
Excellent communication skills
Strong customer-service mindset
Proactive, solution-oriented, and comfortable proposing improvements
Ability to remain professional and composed when handling difficult situations or dissatisfied internal customers
Skills
HR Process KnowledgeContinuous ImprovementData AnalysisHR AdministrationCustomer FocusCross-Functional UnderstandingDocument ControlHRISKnowledge ManagementEmployee Lifecycle Management Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.
📌 Front Office. (Santiago Mexquititlán Barrio 1ro.)
🏢 MANN+HUMMEL
📍 Santiago Mexquititlán Barrio 1ro.
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