Job Description You will be the first voice clients hear and the person who keeps the firm running smoothly. You will take charge of the front office, handling calls with professionalism and calm, keeping the attorneys' calendars on track, and moving new matters forward through timely intake and signed engagement agreements. Your work will free up the existing receptionist to focus on data entry and legal assistant tasks, so your impact on the team will be immediate and visible. As the firm grows, you will also have the chance to expand into social media support and help strengthen its online presence.
Client Overview Our client is an established law firm with operations in Florida and New York, serving individuals and families across a range of legal matters, including guardianship. The firm runs a busy front office where responsive, compassionate client communication is central to everything it does. Its attorneys and support staff work as a close-knit team, and the firm is growing its capacity and online presence.
Schedule Monday to Friday, 8:30 am to 5:00 pm (or 9:30 am to 5:00 pm) (US Eastern Time, 40 hours per week)
Responsibilities Answer and manage incoming client calls professionally, including handling multiple calls at once
Schedule appointments and maintain the calendar to keep the attorneys' day running smoothly
Follow up with clients to ensure intake forms are completed on time
Make sure engagement agreements are sent and signed to keep new matters moving
Respond to emails and support day-to-day front-office communication




Support social media efforts to strengthen the firm's online presence, and handle ad hoc tasks as needed
Must-Have Requirements Fluent in both English and Spanish, with clear and professional spoken English
Strong customer service experience and a client-first approach
Ability to multitask and stay calm under pressure when handling several calls
Some experience with social media is a plus
Strong written and verbal communication skills
High level of attention to detail and ability to work independently
Must have experience with social media assistance
Nice-to-Have Requirements Law firm or professional services front-office experience is preferred.
Comfort and proficiency with VoIP phone systems is strongly desired.
Experience managing or supporting a business's social media and online presence is a plus.
Why Join This Team Full-time remote role with 7-8 hours per day on a consistent Eastern Time schedule
Work with an established law firm serving clients in Florida and New York
Collaborate closely with attorneys and an existing receptionist in a supportive team
Use the firm's existing VoIP system for a streamlined calling workflow
Opportunity to grow into social media support as the firm's needs expand
Independent Contractor Perks Permanent work from home
Immediate hiring
Health Insurance Coverage for eligible locations
Pay Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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📌 Bilingual Legal Intake & Marketing Coordinator (Ejido de la Finca)
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