DXC Technology Company is seeking a Service Desk Analyst – Level 1 to provide bilingual (Spanish/English) IT support to end users via voice, chat, and email. You will diagnose, troubleshoot, and resolve common issues in Windows environments, Outlook, browsers, and network connectivity, while documenting incidents and escalating when necessary.
The role emphasizes delivering a high-quality customer experience, keeping users informed, and maintaining accurate documentation in a fast-paced,
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📌 Bilingual Service Desk Analyst: Voice & Chat Support (Nezahualcóyotl)
🏢 DXC Technology
📍 Nezahualcóyotl
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