Our Fulfillment Center in Cuautitlan Izcalli, MX is looking for an ICQA Area Manager Jr. to supervise safety, quality, customer experience, and productivity of our department.
This entry-level role will work closely with Area Managers, process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.
Key job responsibilities
Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operation.
Plan for & identify root causes of inventory deviations through cause & effect analysis.
Supervise a team of 20-30 hourly associates in operations within the fulfillment center
Analysis of data trends to detect areas of improvement and define action plans to meet KPIs.
Basic Qualifications
Work a rotating, adaptable schedule, including nights, overnights,
weekends and holidays. Able to work 40 hours/week, and overtime as required
1+ years of team leadership experience
High school or equivalent
Preferred Qualifications
Experience analyzing numerical data points
Bachelor's degree or equivalent
Experience in English-language communication skills, both written and verbal
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