Boldr in Mexico City is seeking a Senior Customer Advocate to address inquiries and resolve issues related to our clients’ products and services. You’ll interact with customers via email and chat, delivering timely, compassionate, and accurate support while collaborating with internal teams.
Key duties include triaging emails and chats in Gladly, applying approved macros, processing returns, editing subscriptions in Skio, and tracking shipping issues with proactive updates to customers and
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📌 Senior SaaS Customer Advocate (German Support) (Ejido de la Finca)
🏢 Boldr
📍 Ejido de la Finca
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