04 nov
|
BBVA México
|
Tijuana
04 nov
BBVA México
Tijuana
¿Quieres desarrollar tu carrera cualificado?
Fecha límite para apuntarse: 2026-11-05
Qué estamos buscando? Collaborate with the E-Commerce Platform Manager in defining the working plan for the e Commerce Support unit, defining key IT projects to improve the functionalities of the e- commerce platforms under his/ her responsibility. Focus on ensuring the optimal use of the applications
Provide specialized functional support in using e Commerce platforms to Global Markets (GM) desks and external clients
Work closely with IT and external platform providers in managing and solving e Commerce platforms' incidences. Assist in identifying and analysing the incidence, and in monitoring and testing its resolution. Focus on channelling technical issues of these platforms to the respective internal or external IT department
Coordinate the interaction with IT and external platform providers in projects related to new developments and functional improvements in the e Commerce platforms. Act as the project sponsor and be the first source of information towards IT and external platforms' providers
Define the scope, objectives, planning and valuation for each project. Identify the required solutions, taking into account e Commerce platforms current capabilities and the more viable options in terms of developments, budget, etc. Focus on understanding GM desks and clients' needs, and proposing specific solutions
Validate and review the IT solution model and project planning. Make sure and check that the solution fits with the Trading/ Sales and external users e Commerce needs
Monitor the project development and implementation. Help in solving problems and bottlenecks (participants' coordination, etc.)
Review mock-ups and prototypes. Take part in form and functional testing, both in development and production environments
Validate the project final delivery to the both external and internal clients. Monitor the marketing plan and new platform/ developments KPIs, together with the E-Sales Manager
Configure new features and developments on platforms, enabling Sales and Trading teams to operate more efficiently
Facilitate the automation of specific processes related to the e Commerce platforms or tools. Focus on programming the required automation rules
Carry out training sessions with the Sales and Trading units, to explain new e Commerce platforms and/ or new functionalities and improvements. Elaborate supporting documentation and presentations for the demos and training sessions
Perform the on-boarding process for BBVA users and clients in the electronic platforms, according to the information provided by the E-Commerce Sales team. Focus on the coordination with Sales, Trading and E-Commerce Sales teams
Collaborate in e Commerce platforms audits. Propose and implement solutions for the detected audit weaknesses (IT developments, operating processes modification, etc.)
Elaborate and distribute periodic and ad-hoc reports based on the electronic platforms ́ performance. Provide inputs about the e Commerce platform performance, contributing to the Global Markets (GM) Management and Sales/Trading teams decision making processes *Los ajustes razonables comprenden las modificaciones y/o adaptaciones que podrá hacer la empresa , durante tu proceso de selección, con la finalidad de que puedas llevar a cabo dicho proceso de forma adecuada.
En BBVA creemos que contar con un equipo diverso, nos hace ser un mejor banco. Por este motivo apoyamos activamente la diversidad, la inclusión y la igualdad de oportunidades, sin importar cual sea su origen étnico o nacional, sexo, edad, religión, discapacidad, orientación sexual, identidad o expresión de género, la condición social, la condición de salud, las opiniones, el estado civil o cualquier otra que atente contra la dignidad humana y tenga por objeto anular o menoscabar los derechos y libertades de las personas. Estamos seguros que cultivando un ambiente de trabajo colaborativo e inclusivo podremos mostrar lo mejor de nosotros mismos.
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📌 E-commerce Platform Vice President Mx 3 (Tijuana)
🏢 BBVA México
📍 Tijuana