AgileEngine is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security for a remote-first organization. You will oversee onboarding and offboarding, deploy security tools like SentinelOne, and build self-service resources to reduce requests.
Strong Google Workspace, Jira Service Desk, and English communication are essential. You will handle device provisioning, user access, and incident response across multiple time zones, maintaining SLAs and contributing
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📌 Senior IT Help Desk & Security Specialist (Ciudad de México)
🏢 Empresa líder
📍 Ciudad de México
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