Farahi Law Firm is seeking a Quality Assurance Auditor to evaluate intake and case management calls, ensuring script adherence, empathy, and effective communication. You will review file quality, document accuracy, and overall client experience in a fast-paced environment.
Your role includes providing actionable feedback to Intake Specialists and Case Managers, identifying trends and compliance gaps, and helping to raise the standard of documentation and client care across the practice.
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📌 QA Auditor, Call & Documentation Compliance (Legal) (Jalisco)
🏢 Importante Empresa Del Sector
📍 Jalisco
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