Work Arrangement: 100% Remote (Must be available during US Eastern Time)
Language Requirement: Advanced English (Strictly required)
Level: Senior (5+ years of experience)

About the Role We are looking for a strategic, agile, and highly organized Senior Account Manager to join a US-based creative consultancy that helps brands thrive in the healthcare, wellness, and life sciences sectors.

In this 100% remote role, you will be working directly with a US operational structure and key US clients, making advanced English communication skills absolutely essential. As a senior leader in a small agency environment, you will act as a strategic partner who is just as comfortable driving big-picture strategy as you are rolling up your sleeves for hands-on, day-to-day project execution.

If you excel at navigating the nuances of patient support services, driving account growth, managing profitability, and wearing multiple hats to foster lasting client partnerships, we want you on our team.

What You Will Do

- Strategic Leadership & Daily Execution: Seamlessly balance high-level strategic planning with hands-on, day-to-day project execution. Lead proposal development, quarterly business reviews, and daily task management with equal focus.
- Patient Support Services Expertise: Leverage your deep understanding of patient support services to guide clients and internal teams in delivering impactful, compliant, and patient-centric solutions.
- Client Relationship Management: Serve as the primary senior point of contact for assigned accounts, building deep trust, managing expectations, and delivering continuous thought leadership.
- Account Oversight & Growth: Manage end-to-end project execution, track budgets, scopes, and timelines, and proactively identify opportunities for organic account growth (upselling).
- Cross-Functional Leadership:



Act as the central hub between internal teams and external clients in a fast-paced, small-agency setting, ensuring creative briefs are clear, insight-driven, and aligned with client goals.
- Financial Stewardship: Ensure account profitability by developing estimates, tracking project margins, participating in billing reviews, and leading contract negotiations.

What We Are Looking For

- Language: Advanced English (Strictly required to lead presentations, client-facing meetings, and daily communications with the US team).
- Experience: 5+ years of senior-level account management experience.
- Industry Expertise: Proven, hands-on experience in patient support services is mandatory.
- Agency Background: Strong experience working within small agencies. You must be accustomed to a nimble environment where you are expected to handle both high-level strategic initiatives and tactical daily project work.
- Skillset: Proven ability to manage complex, cross-functional accounts with strong financial acumen and the ability to drive profitability.
- Strategic Mindset: Expertise in creating clear project briefs, strategic planning, and understanding marketing analytics.
- Tech Savvy: Proficiency in Google Workspace and project management software (such as Hive or similar platforms).
- Education: Bachelor’s degree in Marketing, Communications, or a related field.

Nice to Have

- Prior account management experience extending beyond patient services into broader healthcare, wellness, life sciences, pharmaceuticals, or market access.

What We Offer

- 100% Remote flexibility working directly with a top-tier US-based consultancy.
- The opportunity to act as a strategic leader, shape agency processes, and drive tangible revenue growth.
- A collaborative environment focused on excellence, empathy, and meaningful results.

Sueldo: $45,000.00 - $65,000.00 al mes

Lugar de trabajo: Empleo remoto

📌 Senior Account Manager – Patient Support Services (México)
🏢 Julius 2 Grow
📍 México