AgileEngine, LLC. is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and queues, and deliver CRM integrations via APIs/CTI.
Idóneo candidates have 4+ years in engineering, experience with at least one cloud CC platform, and strong English communication. The role requires collaboration with vendors and internal teams, and remote/office
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📌 Senior Cloud Contact Center Engineer - Flexible Hours (Estado de México)
🏢 Empresa reconocida
📍 Estado de México
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