AgileEngine is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security in a remote-first setup. You will handle onboarding/offboarding, deploy SentinelOne, and build self-service resources to reduce support requests.
Strong Google Workspace, Jira Service Desk, and English communication skills are essential. Join a fast-paced startup environment with opportunities to optimize IT processes, lead initiatives, and mentor junior staff across multiple time
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📌 Senior IT Support & Security Specialist (Remote) (Tijuana)
🏢 Empresa reconocida
📍 Tijuana
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