Platform Operations Engineer (Hybrid opportunity)

Join to apply for the Platform Operations Engineer (Hybrid opportunity) role at Hyatt

Platform Operations Engineer (Hybrid opportunity)

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Join to apply for the Platform Operations Engineer (Hybrid opportunity) role at Hyatt

The Opportunity
Hyatt seeks an enthusiastic Platform Operations Engineer to join our Platform Operations team. In this role, you will be collaborating closely with the broader infrastructure, security, and product teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

The Opportunity
Hyatt seeks an enthusiastic Platform Operations Engineer to join our Platform Operations team. In this role, you will be collaborating closely with the broader infrastructure, security, and product teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands,



and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care For Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits, which include:





- Annual allotment of free hotel stays at Hyatt hotels globally
- Paid Time Off, Medical, and other benefits
- Flexible work schedule

Who You Are
As our idóneo candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
We are seeking a skilled engineer to support our middleware platform running on Linux systems (RHEL and AIX). This platform supports critical services, including our content management systems, reservation systems, and loyalty systems. The role also involves supporting additional systems managed by the team, both on VMs and containers.
The Ideal Candidate Will Have

- Strong automation experience using tools such as Bash, Ansible, or Terraform to streamline routine tasks
- Excellent troubleshooting and problem-solving skills
- A proactive, can-do attitude and the ability to quickly learn new technologies and systems

This position includes participation in an on-call rotation. While overtime is not paid, compensation will be provided for hours worked during on-call shifts.

- Application deployments, restarts, and other maintenance tasks as required
- Security vulnerability management
- Certificate management and inventory management
- Configure middleware platforms and upgrade them periodically to be on a supported version
- Automate routine operational tasks as well as

📌 Platform Operations Engineer (Ciudad de México)
🏢 Hyatt
📍 Ciudad de México