What’s in it for you
· Exposure to global-scale research initiatives across multiple markets.
· Hands-on experience conducting user research, usability evaluation, and market studies.
· Opportunities to collaborate with international teams and influence product decisions through research evidence.
· Strengthening of research methodology, user operations, and research project management skills.

Key Responsibilities
1. Research Execution
· Conduct qualitative and quantitative research (e.g., surveys, interviews, heuristic evaluation, usability testing).
· Analyse user behaviour, identify key problems, and synthesise insights into clear research findings.
· Prepare structured research reports and deliverables for stakeholders. 2. Research Operations
· Recruit, screen, and manage research participants across local markets.
· Schedule interviews, coordinate logistics, and manage user incentives.
· Maintain research documentation, user databases, and study records.
· Ensure all sensitive user information is censored and handled according to internal guidelines. 3. Cross-functional Collaboration




· Work with general and regional teams to align research objectives and timelines.
· Present research findings to product, design, and business stakeholders.
· Translate research insights into actionable recommendations for product teams.

Qualifications:
· Bachelor’s Degree in Human-Computer Interaction (HCI), Psychology, Marketing, Social Sciences, Design, Communications, Computer Science, or related fields with exposure to research methods.
· Minimum 1 year of experience in user research, market research, research operations, or related domains.
· Strong understanding of research methodologies (usability testing, heuristic evaluation, surveys, interviews).
· Able to synthesize insights, identify problems, and communicate findings clearly.
· Organized, adaptable, and comfortable managing multiple tasks in a fast-paced environment.
· Native proficiency in the local language and good English (B2+), with the ability to handle sensitive information responsibly.

📌 Research Specialist (Ciudad de México)
🏢 Bytecenture Consulting Pte.
📍 Ciudad de México