Why You'll Love This Role:At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward.
Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology.Arrow Electronics is looking for a collections professional to join our team in Guadalajara!
This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection.
This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.What You'll Be Doing:Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solutionWork with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicableTake appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.Collaborate with sales teams across the United States,



Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysisWhat We're Looking For:1-2 years of experienceStrong negotiating abilitiesExcellent verbal and written communication; fluent in EnglishAbility to work independently with little or no guidanceAbility to build and maintain effective business relationships with clientsDemonstrated experience and proficiency with Microsoft ExcelEven Better if You Have:Experience with Oracle or other ERP systemsWhat's In It For You:30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating days, sick days and holidaysVision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundWellbeing program for all employeesGrowth Opportunities, and more!
Annual Hiring Range/Hourly Rate:$19,****** - $25,****** MXN MonthlyLocation:MX-JAL-Tlaquepaque, Mexico (Guadalajara office)Time Type:Full timeJob Category:Accounting/FinanceEEO Statement:Arrow is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.
(Arrow EEO/AAP policy)All Arrow job postings are for existing job vacancies .
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📌 Collections / Accounts Receivable Associate L (San Pedro Tlaquepaque)
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📍 San Pedro Tlaquepaque