Cisco Systems, Inc. is seeking a Customer Success Manager (CSM) to lead renewals, nurture long-term relationships with ThousandEyes customers, and collaborate with Sales and Customer Success teams to drive adoption and growth.
In this role, you will be the main contact for customers, onboard new users, and craft communications to strengthen partnerships. You'll identify upsell opportunities, forecast metrics, and ensure timely renewal closures while delivering consistent customer value.
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