Workday HCM Functional – Manager – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A Workday HCM Functional Manager who wants to work in a collaborative environment? As an experienced Workday HCM Functional Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas Delivery Mexico (ADMX) leverages scale and talent to provide high quality, cost-effective service to our clients. ADMX is a member of the General Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines. ADMX is in Queretaro, Mexico. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate about serving clients with distinction and learning, and we are driven by our purpose: Making an impact that matters for our clients, our people, and society. Work you’ll do/Responsibilities At Deloitte, you’ll collaborate with top professionals to solve complex problems. In this role, you will leverage your technical proficiency, business acumen, and communication skills to deliver high-quality solutions. As a Manager you will contribute to the growth and success of Deloitte Consulting LLP and the Insights, Innovation and Operate Offering through the following client facing

responsibilities:
• Oversee day-to-day delivery of Workday HCM support services, ensuring timely resolution of incidents, service requests, and enhancements in alignment with client SLAs.
• Act as the primary point of contact for client stakeholders, managing communications, status updates, and expectations regarding ongoing support and system optimization.
• Lead and mentor the Operate team, assign tasks, monitoring performance, and fostering continuous learning to maintain high-quality service delivery.
• Drive continuous improvement initiatives by identifying process gaps,



recommending system enhancements, and leveraging Workday updates to maximize client value.
• Manage project financials, resource allocation, and risk mitigation strategies to ensure the Operate engagement remains on track and within budget. The Team Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Qualifications Required
• 10+ years of consulting and/or industry experience.
• Completion of course of study/Egresado in Computer Science/IT/Computer Engineering, or any pertinent field or industry, or equivalent years of experience.
• Responsible for client and team management, including proactive value creation activities.
• Support sales activities, account management, and project planning.
• Advanced English level.
• 5+ years of Workday experience.
• Experience with more than 1 Workday module.
• Experience serving as a workstream lead on HCM implementations or leading an operating engagement.
• Experience leading teams.
• Consulting experience, preferably with a large consulting firm.
• Superior communication skills, both written and verbal.
• Analytical/ Decision Making Responsibilities.




• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Can operate independently or with minimum supervision.
• Excellent Written and Communication Skills.
• Ability to deliver technical demonstrations Preferred
• Workday Certification Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute to their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer
opportunities to build new skills, take on leadership opportunities and connect, and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Accommodations We are committed to providing equal opportunity and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact our Talent Relations team at [email protected] As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

📌 Gerente (Ciudad de México)
🏢 Deloitte
📍 Ciudad de México