Operations Supervisor (Ciudad de México)

Operations Supervisor (Ciudad de México)

04 nov
|
inDrive
|
Ciudad de México

04 nov

inDrive

Ciudad de México

As a highly-regarded high-tech unicorn company, we have been making a positive integral impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale. As our Regional Operations Supervisor – Vehicle Branding, you will own the end-to-end lifecycle of our vehicle branding initiatives across Latin America—from vendor management to driver activation and financial governance. You will serve as the operational bridge between fleet partners, call center teams, agencies, and key internal departments (Legal, Procurement, Finance) to maximize brand presence on the road. Please notice that CVs in English will be considered primarily. What you will do:
• Regional Campaign Execution: Oversee and manage vehicle branding projects end-to-end across multiple LATAM countries.
• Vendor & Fleet Management: Direct daily operations with external agencies, production vendors, and fleet partners for material manufacturing, wrapping, and quality control.
• Performance & KPI Tracking: Monitor and analyze monthly branding KPIs, wrap longevity, and campaign performance for each country and city.
• Driver Acquisition & Call Center: Manage call center workflows for driver outreach, wrap appointment scheduling, follow-ups, and driver onboarding.
• Incentives & Payouts: Structure, verify, and coordinate monthly driver branding incentives and payment distributions.
• Budget & Financial Governance: Manage branding budgets, Purchase Orders (POs), invoice matching, and monthly financial closures.
• Cross-Functional Alignment: Work closely with Legal, Procurement,



and Finance on contracts, addendums, vendor onboarding, and payment processing.
• Reporting & Dashboards: Maintain and update operational trackers and reports for branded vehicles, driver statuses, payouts, and ROI.
• Expansion & Launches: Support new branding initiatives, strategic fleet partnerships, and city/country expansion launches across LATAM. What we are looking for:
•

Experience:
3+ years of experience in operations, project management, vendor management, logistics, fleet operations, or similar roles, ideally in a fast-paced, multi-country environment. Experience in Rideshare, Delivery, or Mobility tech is a huge advantage
• Geographic Scope: Proven track record working with or managing vendors and teams across LATAM markets.
• Financial & Analytical

Skills:
Experience managing budgets, POs, invoices, and tracking operational KPIs using Excel / Google Sheets.
• Vendor Control: Strong background in contract management, agency coordination, and physical production/wrap execution.
• Languages: Advanced English
• Soft

Skills:
Outstanding communication, cross-functional project management, problem-solving, and leadership abilities. Job

Benefits:
• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs. Please note: final benefits may vary by location — country.

📌 Operations Supervisor (Ciudad de México)
🏢 inDrive
📍 Ciudad de México

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