About Softtek Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Integral Delivery Centers in the U.
S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry. For more information on what we do, who we are, and career opportunities, visit www.softtek.com Role: Security Auditor Sr We are seeking a GRC Data & Process Analyst with hands-on experience in ServiceNow IRM/GRC, data quality management, risk and compliance operations, and business process documentation within cybersecurity environments.

Key Responsibilities
• Analyze, validate, and remediate GRC data within ServiceNow IRM.
• Identify data inconsistencies, duplicates, gaps, and quality issues across multiple data sources.
• Perform data reconciliation, cleansing, normalization, and reporting activities.
• Develop and maintain process documentation, including playbooks, runbooks, procedures, process flows, and business requirements.
• Create reports, metrics,



and dashboards to support GRC operations and leadership reporting.
• Collaborate with SMEs to capture undocumented processes and translate them into clear, repeatable procedures. Required

Qualifications:
• 3-5+ years of experience in GRC, Cybersecurity, Risk Management, Compliance, Business Analysis, or Data Analysis.
• Hands-on experience with ServiceNow IRM/GRC.
• Strong Excel skills, including data reconciliation, cleansing, pivot tables, and large dataset analysis.
• Knowledge of risk management, controls, compliance, governance, and third-party risk management (TPRM).
• Experience creating operational documentation and process procedures.
• Strong analytical, organizational, and communication skills.
• TPRM
• Data Quality
• Business Analysis
• Process Documentation
• Reporting & Metrics. Preferred Qualifications
• Power BI or Tableau.
• SharePoint and Confluence.
• Agile/Scrum environments.

Location:
• This position is based in Mexico (Hybrid model) English level:
• Advanced

📌 Security Auditor SR (Ciudad de México)
🏢 SOFTTEK
📍 Ciudad de México