Stripe is seeking a Senior Operations Team Lead for the Managed Support team in Mexico City.
You will oversee up to 10 Operations Associates, driving performance, coaching, and day-to-day planning to deliver high-quality support for cardholders and account holders.You will partner with Product, Engineering, Sales, and platform teams to improve processes, set clear KPIs, and foster a culture of continuous improvement.
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📌 Lead, Managed Support Operations (Xico)
🏢 Stripe
📍 Xico