Smurfit Westrock Packaging Solutions in Mexico is seeking a customer service professional to handle inquiries, place orders, track shipments, and assist customers via phone, email, and chat. You will work in a team environment, using Excel for daily tasks, and communicate in English at C1 level; a bachelor’s degree in engineering or related field is required.
This role emphasizes accuracy, timely follow-up, and building strong customer relationships while supporting direct shipments and