Bilingual Customer Service Representative Location: Tijuana, Baja California, Mexico
We are looking for Bilingual Customer Service Representatives to join our team in Tijuana. If you have strong communication skills and enjoy helping customers, we'd love to hear from you!
Requirements Conversational to advanced English
Elementary school diploma or higher
Customer service experience preferred
Call center experience is a plus
Excellent verbal and written communication skills
Availability to work assigned schedules
Key Responsibilities Answer inbound customer calls
Provide information and support regarding customer accounts
Resolve customer inquiries and concerns professionally
Update customer information in company systems
Deliver an outstanding customer experience
Compensation Monthly salary: MXN $17,268 to $22,760




Performance-based bonuses
Benefits Paid training
IMSS (Mexican Social Security)
Private medical insurance
Life insurance
Grocery vouchers
Meal vouchers
Employee discounts
Gym membership discounts
Company savings fund
Company parking
Adaptable schedules
Enhanced maternity leave
Referral program
Indefinite-term employment contract
Paid vacation and statutory benefits
Additional paid personal days
Career growth and development opportunities
Available Schedules 6:00 AM 4:00 PM
7:00 AM 5:00 PM
9:00 AM 7:00 PM
9:15 AM 7:15 PM
10:00 AM 6:00 PM
10:00 AM 7:00 PM
Full-time | Permanent Position

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