match is a recruiting agency made up of experienced professionals dedicated to helping leading IT and Digital companies find the right talent. Our mission is to align your skills and expectations with the perfect opportunity helping you land your dream job. One of our key clients an international company in iGaming sector is currently seeking a Vip Manager to join their growing team.
Key Responsibilities: Managing a portfolio of VIP clients: retaining, developing and increasing their deposit activity
Reactivating inactive players - timely contact, identifying the reasons behind missing deposits and bringing the client back into play
Working with high-value clients: building long-term partnership relations and an individual approach to each
Identifying client needs and creating personalized offers based on their interests
Proactive outreach and cross-selling: presenting product advantages, novelties and bonuses tailored to each client
Handling objections and retaining the client at every stage
Achieving targets for deposits, Retention Rate and Reactivation Rate
Timely and accurate reporting
Qualifications: Languages: Advanced English and Spanish
Experience in sales (direct, active or cross-sell) is a key advantage
a focus on results and revenue matters




Experience in client retention and reactivation, and working with VIP or high-value segments
Strong communication skills in chats and on calls - the ability to listen, identify customers needs and pain, and hold a natural, genuine conversation
Commercial mindset: the ability to see a clients potential and initiate actions that increase their activity
Responsibility, self-reliance and a strong focus on results
Experience in direct, active or cross selling will be an advantage
Experience in chatting/on calls with customers (the ability to communicate intelligently, listen to the needs and pain of customers is a true art that we value highly!)
Responsibility and focus on results
Educación mínima: Educación media superior - Bachillerato Tecnológico años de experiencia
Conocimientos: Gestión de equipos, Microsoft project
Palabras fundamental: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, casa, remoto, remote, teletrabajo, home
What we offer: Working schedule: 5/2, working hours are 05:00-14:00 Moscow time
Remote work
Work in a continuously growing international project
Opportunity for rapid horizontal and vertical career growth

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📌 Vip Manager (Nightshift) (Santiago Mexquititlán Barrio 1ro.)
🏢 MATCH
📍 Santiago Mexquititlán Barrio 1ro.