C.H. Robinson is looking for a Cash Application Representative in Monterrey. In this role, you will play a key part in maintaining accurate cash application processes that support the company's financial operations while helping ensure payments are applied correctly and efficiently across North America.
As a Cash Application Representative, you will research, analyze, and apply customer payments, resolve discrepancies, and support critical cash application activities for customers across the U.S., Canada, and Mexico. You will partner with internal stakeholders to investigate payment details, navigate complex customer remittance information, and contribute to operational excellence through quality, accuracy, and timely execution. You'll also have the opportunity to expand your knowledge across multiple areas of cash application and finance operations while building valuable problem-solving and communication skills. Ready to make an impact and grow your career with a general logistics leader?
This opportunity will be open for applications until 23/10.
At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.
DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but is not limited to, the following:
Accurately and efficiently post incoming payments by way of a diverse payment portfolio
Provide accurate and timely communication both internally and externally
Adhere to all Cash Application policies
Maintain relationships with internal and external clients, and Cash Application team
Independently solve problems to ensure accuracy and efficiency in the application of customer payments
Escalate complex issues to senior team members and/or leadership




Process a high volume of transactions each day
Support new team members by answering questions and supporting problem solving activities as needed
Accurately and efficiently create and batch payments into the Cash Application system where automatic batching doesn't exist
Play an active role by contributing ideas for developing process improvements with incoming payments
Support Mexico Cash Application process.
Handle the processing of Complementos de Pago for Mexico tax compliance.
QUALIFICATIONS Required:
High School Diploma or GED
Minimum 2 years of experience in finance operations
Fluent in English and Spanish
Preferred:
General understanding of banking transactions (ACH, wire transfers, checks, credit cards) with the ability to adapt to diverse payment methods and customer needs
Knowledge of Microsoft Office Suite of programs with intermediate proficiency in Outlook and Excel
Strong problem-solving skills
Ability to multi-task, prioritize, and manage time effectively with internal and external customers
Positive, professional attitude, and customer service skills
Strong organization skills and attention to detail
Strong written, verbal, and interpersonal communication skills for effective collaboration with internal and external customers
Enjoys working in a team environment
Ability to work in a fast-paced, deadline-driven environment with the flexibility to adapt to changing priorities
Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
Values a diverse and inclusive work environment
CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.
Benefits We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 5..

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📌 Cash Application Representative (Ejido de la Finca)
🏢 C.H. Robinson Shared Services
📍 Ejido de la Finca