Job Experience 5+ years’ experience
Job Type Full-Time
SALARY + BENEFITS Role Overview As a key member of the Technology team, the Onsite Deskside Support/ Service Engineer provides onsite support for incidents, problem resolution, and project implementation. This role addresses technical issues that cannot be resolved remotely, collaborates with general support teams, and consults with local business leaders to align IT support with business needs.
Windows & Mac OS administration
Laptop/desktop hardware & peripherals
ServiceNow ticketing expertise
SCCM & Intune (device management, imaging, patching)
Antivirus deployment & endpoint security basics
Basic networking (LAN, Wi‑Fi, office infrastructure)
Conference room technology support
Asset management tools & inventory accuracy
Experience in global / international IT support environments
ITIL knowledge or certification (preferred)
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📌 Information Technology Desktop Support (Chalco de Díaz Covarrubias)
🏢 REDLEO SOFTWARE
📍 Chalco de Díaz Covarrubias
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